Service Commitments & Warranty Information

Guarantees & Offers

Availability: Currently available within NCR and nearby areas — nationwide coverage coming soon.

  • System Expansion:

    Upgrade your InfiNewEnergy solar system easily.

  • Trade-in Program:

    Exchange your old InfiNewEnergy inverter for a new one — installation fees included.

  • Battery Expansion:

    Add more lithium batteries — pay only for the battery; installation is free.

  • Battery Replacement Trade-In:

    Replace old batteries through our trade-in program.

  • Used Lithium Battery Buyback:

    We collect your used lithium-ion batteries and pay above market recycling rates.

System Customization:

  • Home Solar Energy System above 11kW is by customization and by project.
  • Industrial and Commercial Solar Energy System design, installation, operation are available, but by customization and by project.

Warranty Details

  • Hybrid Inverter (Non-Net Metering):

    15 months

  • Lithium Battery:

    5-year; 6000 cycles at 80% Depth of Discharge (DoD).

  • Solar Panel Performance Warranty:
    • 30 years. Power output degradation will not exceed:
    • 1.0% in the first year
    • 0.4% annually from the 2nd to the 30th year
    • By the end of the 30th year, the panel will retain at least 87.4% of its original rated output (under Standard Test Conditions - STC).
  • Roof-Mounted Solar Structure:

    1-year service warranty.